Augmentir Expands its AI-based Connected Worker Platform with ChatGPT Foundational Technologies

New AI capabilities represent another step forward in the company’s AI-first journey, delivering innovations for the manufacturing industry.

February 28, 2023 – Augmentir, the provider of the world’s only AI-based connected worker solution, announced today that it is expanding its AI platform to incorporate the foundational technologies underpinning ChatGPT. These new capabilities will improve the company’s existing True Productivity™ and True Proficiency™ offerings while accelerating the introduction of its True Engagement™ offering. These three unique, patented capabilities enable industrial companies to thrive in this era of workforce disruption while safeguarding customer data and maintaining privacy. Augmentir’s platform has become the leading connected worker solution in the industrial sector, offering a wide range of out-of-the-box capabilities, connectors to business systems, and broad extensibility that enable manufacturers to digitize all their frontline operations, reducing onboarding time, and increasing workforce productivity. The platform’s AI-based tools, which include machine learning algorithms and natural language processing, help workers to access the right information at the right time and enable managers to optimize their workforce’s performance.
“We’re excited to be adding the foundational technologies of ChatGPT into our platform,” said Russ Fadel, CEO of Augmentir. “This will build on our experience of delivering AI-driven insights to industrial companies since 2019. We are uniquely positioned to bring these technologies to the market quickly, and in a manner that places our customers’ privacy and IP as a top priority. Adding the ability to communicate with the platform using natural language will make it even easier for our customers to access the information they need and engage with their colleagues. When combined with our existing AI-based features, this will further improve the overall efficiency and productivity of their operations, leading to better business outcomes.”
This expansion unlocks even greater potential for manufacturers looking to digitize and optimize their frontline operations. Augmentir’s purpose-built AI, which is focused on industrial operational insights, combined with Generative AI and other emerging foundation models, enhances the value that manufacturers can achieve with Augmentir, helping them uncover new opportunities to improve productivity and optimize their operations. The new capabilities will be available to select Augmentir customers in the coming months, with a commercial release expected in late 2023. To learn more about Augmentir, please visit www.augmentir.ai.

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About Augmentir Augmentir is a leading provider of connected worker software solutions for industrial companies. The company’s AI-based platform speeds the onboarding of new workers, while dynamically closing skills gaps at the moment of need leading to improved efficiency, productivity, and safety. Companies in manufacturing, service, energy, and construction leverage Augmentir’s suite of tools to deliver more intelligent skills management, training, collaboration, and on the job support for today’s more dynamic, more flexible industrial workforce. For more information, visit www.augmentir.ai.  

Augmentir Launches New AI Agents for Manufacturing Operations, Expands Augie™ Industrial AI Suite

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New 5 Why Coach, Root Cause Investigator, and Data Analyst Agents add to Augmentir’s growing library of agents and assistants for frontline work – helping operations, quality, maintenance, and CI teams accelerate root cause analysis and continuous improvement.

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February 25, 2026 – Augmentir, the world’s only Agentic AI platform for connected work, today announced the availability of new out-of-the-box AI agents for manufacturing operations, further expanding the industry’s most comprehensive and fastest-growing suite of industrial AI agents. The new agents — a 5 Why Coach, a Root Cause Investigator, and a Data Analyst — work together as an intelligent digital problem-solving team, empowering industrial organizations to analyze operational data, uncover root causes faster, and accelerate continuous improvement across the factory floor.

Manufacturers today face increasing pressure to improve safety, quality, productivity, and uptime — yet operational data is often siloed, underutilized, or slow to translate into action. The new Augie™ AI Agents address this challenge by delivering structured, AI-driven problem-solving capabilities directly to operations, quality, maintenance, and continuous improvement (CI) teams.

New Augie™ AI Agents Now Available

Root Cause Investigator

Accelerates formal root cause analysis by organizing symptoms, correlating operational signals, and helping teams evaluate contributing factors. The agent produces structured RCA (Root Cause Analysis) outputs aligned with quality systems and continuous improvement workflows.

5 Why Coach

Guides teams through a structured 5 Whys methodology to uncover underlying causes of production, quality, safety, and maintenance issues. The agent captures reasoning, documents evidence, and generates a clear, traceable chain of causality to support corrective and preventive actions.

5 why agent by augmentir

Data Analyst Agent

Enables teams to converse with operational and historical data using natural language — eliminating the need to build static reports or rely on specialized analytics expertise. Users can ask questions and instantly explore job and procedure data, issue trends, asset performance, user activity, downtime patterns, and other operational metrics.

augmentir data analyst ai agent

The agent supports interactive drill-downs, generates visualizations and shareable reports on demand, and allows teams to save datasets and dashboards for ongoing monitoring. It maintains conversational context while continuously working from a fresh view of underlying operational data — ensuring insights are timely, accurate, and actionable.

data analyst ai agent by augmentir - generating a operations report

Together, these agents help manufacturers reduce the time between issue detection and resolution — enabling faster decision-making, more consistent problem-solving, and measurable operational gains.

Powered by the Augie™ Industrial AI Suite

The new agents are delivered as part of the Augie Industrial AI Suite and built on Augie Agent Studio, which enables manufacturers to configure, extend, and develop custom AI agents tailored to their unique processes and KPIs.

With Augie Agent Studio, organizations can:

  • Quickly build new Chat AI agents to support every role in their organization
  • Build and Deploy Autonomous Agents to add AI into existing internal workflows
  • Integrate plant-specific data sources and performance metrics
  • Scale best practices consistently across lines, shifts, and facilities

By combining ready-to-deploy AI agents with a flexible development framework, Augmentir enables manufacturers to deploy practical, scalable industrial AI with immediate impact.

“The expansion of the Augie Industrial AI Suite represents a major step forward in bringing purpose-built AI to manufacturing operations,” said Russ Fadel, CEO of Augmentir. “Our Agent Studio democratizes the Agent creation process, letting subject matter experts create new agents that embody their expertise, in hours, not weeks or months. Between Aumentir and its partner network, we expect dozens of new Augmentir Ready agents to be made available in the coming months. The availability of these new AI agents will help teams move beyond reactive troubleshooting and toward proactive, data-driven continuous improvement.”

 

Interested in learning more?

If you’d like to learn more about Augmentir and our Augie Industrial AI Suite, schedule a demo with one of our product experts.

 

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Augmentir Named a Leader and Top Innovator in Frost & Sullivan Augmented Connected Worker Radar Report

Frost & Sullivan recognizes Augmentir’s AI-powered platform as a top innovator for its use of AI agents and applied AI to help manufacturers address skilled labor shortages, accelerate workforce upskilling, and improve operational performance.

January 8, 2026 – Augmentir, the world’s only Agentic AI platform for connected work, has been recognized for the second year in a row by Frost & Sullivan as a leader and #1 in innovation in its Frost Radar™: Augmented Connected Worker, End-to-End Platforms, 2025 report.

The Frost Radar™ evaluates vendors across two core dimensions—Innovation and Growth—to identify companies best positioned to drive future market transformation. Augmentir achieved the top innovation ranking for its AI-first approach to connected worker solutions, delivering advanced capabilities across digital work instructions, skills management, real-time guidance, collaboration, and continuous improvement within a single, unified platform.

Why Augmentir is Positioned as a Market Leader

Frost & Sullivan highlights the growing importance of augmented connected worker platforms as manufacturers address skilled labor shortages, accelerate workforce upskilling, and improve operational performance.

Augmentir’s use of AI agents and applied AI to personalize work execution, predict skills gaps, and continuously optimize frontline operations was a key factor in its #1 innovation rating. Frost & Sullivan also identified several differentiators that set Augmentir apart from other ACW providers:

  • Augmentir is an AI-first platform, with intelligence embedded across all capabilities to drive operational performance, workforce effectiveness, and continuous improvement—not added as a layer, but core to how the platform delivers value.
  • Agent Studio and workforce intelligence leverage AI agents to automate data collection, analyze operations, and track true productivity, performance, and engagement to focus continuous improvement and workforce investments.
  • Augie Industrial GenAI serves as a secure work and content assistant—supporting troubleshooting, recommending training, personalizing digital work instructions, and converting manuals, videos, and images into digital workflows.
  • Broad use-case coverage across operations, safety, quality, workforce management, and maintenance, with MES, LMS, and ERP integrations delivering a single pane of glass for frontline execution.
  • In-workflow workforce development provides personalized guidance, training, and assessment during task execution, while maintaining a real-time skills inventory for capacity planning and shift optimization.
  • AR-enabled work guidance maps the shop floor with spatially anchored instructions to reduce training time, accelerate maintenance, and improve quality and compliance.
  • Industrial collaboration tools enable remote expert support via live video to speed troubleshooting and reduce downtime.
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Pushing the Boundaries of What AI Can Deliver for Frontline Workers

Augmentir addresses a multitude of use cases in its portfolio and has embraced AI as the groundwork upon which its platform is built.

Augmentir’s platform addresses a multitude of use cases that manufacturers require to enhance and expand their operations, with remarkable highlights and leaps in innovation with its AI capabilities, the inclusion of AR technology that is rare among vendors in this analysis, and a comprehensive workforce development approach. This, combined with a focus on practical metrics that have a real impact on operations and the development of a single pane of glass for workers to interact with their daily work make the company a leader on the Frost Radar™ Innovation index.

“This recognition reflects our commitment to pushing the boundaries of what AI can deliver for frontline workers,” said Russ Fadel, CEO and Co-Founder at Augmentir. “Being rated #1 for innovation by Frost & Sullivan validates our mission to transform how industrial work is executed and continuously improved.”

According to Frost & Sullivan:

“Augmentir stands out for its AI-first approach to the augmented connected worker market. Its ability to apply AI across work execution, skills development, collaboration, and continuous improvement, as well as its use of AI agents to optimize frontline operations, positions the platform at the forefront of innovation in this rapidly evolving space.”

 

The 2025 Frost Radar™: Augmented Connected Worker (End-to-End Platforms) report benchmarks providers on innovation, scalability, customer alignment, R&D effectiveness, and growth execution, spotlighting companies shaping the future of connected frontline work.

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Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform enables Augmented Connected Worker initiatives to improve safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.

 

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Augmentir Welcomes Mike Carroll to Board of Advisors

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Augmentir welcomes Mike Carroll to our Board of Advisors! Mike is widely recognized as an industry trailblazer and visionary, with a proven track record of driving innovation, industrial transformation, and AI strategy.

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We’re excited to welcome Mike Carroll to Augmentir’s Board of Advisors!

A recognized leader in industrial operations, digital innovation, and workforce strategy, Mike brings decades of experience driving transformation across manufacturing and industrial enterprises.

augmentir welcomes mike carroll to board of advisors

Widely regarded as an industry visionary, Mike most recently served as Vice President of Innovation at Georgia-Pacific, where he led transformative initiatives across the company and its parent, Koch Industries. His leadership in AI strategy, operational excellence, and workforce enablement makes him a powerful addition to Augmentir as we continue to grow our AI-powered connected worker platform — helping manufacturers tackle their most critical workforce challenges.

A Career at the Intersection of Manufacturing, Innovation, and Industrial Transformation

Mike’s career spans key leadership roles where he has helped organizations modernize operations by aligning people, process, and technology. At Georgia-Pacific, he led enterprise-wide efforts in operations, engineering, and manufacturing excellence, creating more adaptive, future-ready workforces.

His expertise extends beyond technology adoption — encompassing workplace modernization and the human side of digital transformation. These experiences make him a valuable voice in the evolving conversation about the future of work.

Why This Matters Now

Manufacturing is undergoing a seismic shift. With aging workforces, widening skills gaps, labor shortages, and increasing production complexity, manufacturers are being forced to rethink how they engage, support, and train their frontline teams.

At the same time, emerging technologies like AI, connected worker platforms, and intelligent automation are opening new opportunities — but only when implemented with real-world operational understanding.

That’s where Mike’s experience is invaluable. Having led transformation initiatives from within the industry, he brings both a strategic lens and practical wisdom to ensure that workforce transformation remains central to industrial innovation.

Mike has a unique ability to connect operational goals with frontline execution. His strategic vision and practical insight will be a tremendous asset as we continue helping manufacturers digitize their frontline operations and unlock workforce potential through AI.

We see the future of industrial work now being realized by emerging AI approaches, utilizing generative AI knowledge management, and AI factory agents collaborating alongside humans on the shop floor. Augmentir’s focus on delivering an intelligent frontline operations platform goes beyond visualizing data to actually driving action. It digitally connects people, processes, and systems, enabling proactive management through intelligent workflows, digital task management, and continuous improvement tools. With Augmentir, data isn’t just displayed—it’s used to empower smarter, faster, and more effective operations.

“Augmentir isn’t just another layer of dashboards, it’s goal is to be a unified ‘single pane of glass’ that closes the loop between training and work execution, empowering frontline teams with AI-driven insights and augmented guidance to drive continuous improvement in safety, quality, and productivity. I’m excited to join a company that doesn’t merely digitize processes but learns from every action on the shop floor and delivers in-line support, whether through generative AI assistants or remote expert collaboration, so manufacturers can onboard workers faster, optimize skills, and unlock their full potential.”

– Mike Carroll

Driving the Future of Connected Work

At Augmentir, we’re committed to helping manufacturers digitize and optimize their frontline operations with AI-powered tools for skills management, digital workflows, industrial collaboration, and continuous improvement.

Welcoming Mike Carroll to our Board of Advisors is another step forward in that journey — strengthening our ability to serve manufacturers with both cutting-edge technology and real-world operational insight.

Please join us in welcoming Mike to the team!

 

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Augmentir Announces Availability of Remote Assist Essentials, Providing Industrial Companies with a Cost-Effective and Easy-to-Use Approach to Supporting Frontline Workers

Augmentir’s Remote Assist Essentials delivers cost-effective, easy-to-use remote expert and Enterprise Augmented Reality (AR) capabilities to help industrial companies improve the productivity of their frontline workforce

HORSHAM, PA – JUNE 11, 2019 – Augmentir, a leading provider of digital worker software for industrial companies, today announced its latest offering, Remote Assist Essentials, a solution designed for companies seeking an easy and cost-effective way to provide remote assistance to frontline workers. The new offering helps industrial companies get started quickly with remote expert functionality, providing the first step in improving the overall productivity and efficiency of its frontline workforce.

Augmentir’s Remote Assist Essentials sets a new price point in the remote assistance market, and when combined with Augmentir’s “up-and-running in 10 minutes” promise, makes this functionality viable for any sized company engaged in manufacturing or service. Remote Assist Essentials also includes a trial license to Augmentir’s entire platform functionality, allowing companies to experiment with the augmented guided procedure and AI-based operational analytics modules.

With Remote Assist Essentials, companies can:

  • Get Started Quickly and Cost-Effectively: Start instantly with essential remote assistant capabilities that can be deployed cost-effectively, backed by Augmentir’s scalable enterprise-grade platform.
  • Guide Frontline Workers with Remote Expert Support: One-click live remote collaboration support allows frontline workers to instantly connect with subject matter experts within their organization, helping solve problems faster and provide improved knowledge transfer. Augmentir’s Remote Assist Essentials supports voice calling, live chat, and video streaming, including the ability for annotations during remote support sessions that help guide workers on the correct steps to take.
  • Scale with a Complete Platform: Augmentir’s Remote Assist Essentials is built on the company’s AI-Powered Augmented Operations platform, allowing companies to add more advanced capabilities quickly and easily, as well as extend the functionality of the solution through access to enterprise applications that integrate with Augmentir.

“Our new offering provides an economical way for companies to begin leveraging remote assistance, guided procedures, and artificial intelligence, to help digitize their operations and provide frontline worker support,” said Russ Fadel, CEO and Co-Founder of Augmentir. “With our Essentials offering, we’ve taken the power of Augmentir and tailored it for the unique needs of companies looking to start providing remote support for their frontline workers. We believe that this transformational software should be as easy to use and easy to own for industrial companies. We designed our platform with low IT staff requirements, quick onboarding and implementation, and priced for a range of from small to mid-sized and large organizations.”

Augmentir’s Remote Assist Essentials package is available to customers starting at $10 per user per month, with additional pricing tiers available based on usage. Augmentir Remote Assist Essentials is part of the core capabilities of the Augmentir platform, which includes a comprehensive set of features that makes it easy for industrial companies to improve their operations across a range of manufacturing and service use cases. The platform provides software that helps guide frontline workers with augmented, step-by-step-instructions, assist workers with live remote expert collaboration, and utilizes its artificial intelligence engine to deliver organization-wide insights and recommendations that focus on improving the quality and productivity of frontline workers.

For more information on Remote Assist Essentials, please visit the Augmentir website at https://www.augmentir.ai/essentials.

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Augmentir Wins Gold at 2024 Brandon Hall Group Excellence in Technology Awards

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Augmentir recognized by the Brandon Hall Group for the “Best Advance in Generative AI for Business Impact”, wins gold in the 2024 Technology Excellence Awards.

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We did it again!

We are excited to announce today that Augmentir won Gold in the 2024 Brandon Hall Group Excellence in Technology Awards for “Best Advance in Generative AI for Business Impact“.

augmentir wins gold at 2024 brandon hall group awards for generative ai business impact

The 2024 Brandon Hall Group Excellence in Awards™ are given for work in Learning and Development, Talent Management, Talent Acquisition, Human Resources, Sales Enablement, Future of Work, and Education Technology. Augmentir received its gold award in the Future of Work category based on our breakthrough, innovative use of Generative AI to address skilled labor shortages and workforce challenges that are crippling the manufacturing industry today.

Entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts, and executives based upon these criteria: fit the need, program design, functionality, innovation, and overall measurable benefits.

“In our 31st year, the Excellence in Technology Awards continue to showcase the best innovations in learning, talent management, talent acquisition, HR, workforce management, and sales enablement technologies. We are proud to receive applications from a diverse range of organizations globally, reflecting the ever-evolving landscape of technology solutions,” said Brandon Hall Group Chief Operating Officer Rachel Cooke, leader of the Excellence Awards program.

 

Augmentir’s generative AI solution – Augie™ – is a central component to the Augmentir Connected Worker platform. Augie is a generative AI assistant that improves operational efficiency and supports today’s less experienced frontline workforce through faster problem-solving, proactive insights, data analysis, rapid content creation, and enhanced decision-making.

Augmentir recently unveiled powerful new updates to Augie, and launched the industry’s first Industrial Generative AI Suite, targeted towards improving safety, quality, and productivity for the industrial frontline workforce. Augie’s suite of gen AI services expand on the platform’s existing capabilities, which have been in use by leading manufacturers for over a year, transforming operations and addressing the skilled labor shortage through advanced troubleshooting and real-time digital assistance to frontline workers. The Augie Industrial Gen AI Suite includes:

  • Augie Industrial Work Assistant
    Provide real-time support and guidance to workers on the floor or in the field. Augie helps workers with standard work, troubleshooting, and information access.
  • Augie Content Assistant
    Automatically convert existing digital content (Word Excel, PDF, etc) into native Augmentir Work instructions, SOPs, OPLs, CILs, Checklists, etc., accelerating deployment. Generate training, checklists, and quizzes from a wide range of source types including images, manuals, free-form tests, etc., to streamline worker training and onboarding.
  • Augie Data Assistant
    Augie provides insights from any source of operational data, including standard datasets such as Skills, Standard Work, Safety, and Work Execution, as well as customer-specific datasets generated through Augmentir’s report configurator. Augie eliminates the need for “report writing” and through its conversational interface answers questions, performs math, and generates graphical reports, increasing responsiveness.
  • Augie Extensibility Assistant
    Augie increases the productivity of developers building new functions and supporting existing user-defined functions within Augmentir’s extensibility framework. Augmentir’s unique Platform-as-a-Service offering empowers customers and partners to create unique solutions that solve critical business challenges—a capability that no other platform on the market offers.
  • Augie Industrial GenAI-as-a-Service
    As an industry first, Augie exposes its GenAI capabilities as APIs within Augmentir’s extensibility framework. This allows companies and partners to create innovative, customized GenAI solutions tailored to business, or industry-specific needs and use cases. Commonly used APIs include: translateText enabling on-the-fly translation of dynamic content, and imageQA, enabling direct comparison or summarization of images, supporting critical applications in Quality, Safety, and Operations.

“We’re thrilled to be recognized by the Brandon Hall Group for bringing the transformative power of generative AI to industrial frontline operational processes,” said Russ Fadel, CEO of Augmentir. “Just as we have seen GenAI deliver transformational value to the consumer and enterprise, the Augie Suite provides the tools to enable companies to empower their frontline workers, regardless of experience, to perform with higher levels of safety and productivity. Additionally, this provides the tools for our partners to build innovative use cases to solve previously unsolvable problems.”

Augmentir introduced Augie in early 2023, becoming the first software provider in the manufacturing sector to offer a generative AI solution focused on the industrial frontline workforce. Since its launch, Augie has been adopted by industry leaders across all manufacturing and production verticals, helping prevent safety and quality issues at the point of work, driving operational efficiency, and giving frontline workers the tools, guidance, and support they need to do their best work.

Augie’s generative AI capabilities are built into the core of the Augmentir platform, so customers can quickly and securely leverage the latest AI advances within the framework of digital collaboration, skills management, and work execution. This allows customers to leverage existing data, documents, applications, and their existing tribal knowledge, increasing their ROI.

Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform enables Augmented Connected Worker initiatives to improve safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.

 

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Augmentir Selected by Hexagon to Join the Sixth Sense Open Innovation Program

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Advanced manufacturing start-ups from around the world competed for a spot on Hexagon’s Sixth Sense open innovation platform, with 8 now getting the chance to win the top two coveted positions.

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After a series of pitches and presentations to the Hexagon Manufacturing Intelligence panel of judges, we’re excited to announce that Augmentir was selected to join the second cohort for Hexagon’s Sixth Sense program.

Sixth Sense is an open innovation platform where scaling smart manufacturing start-ups can connect with world-class companies to solve some of humanity’s biggest challenges. Powered by Hexagon Manufacturing Intelligence it is an opportunity to share valuable resources, data, and ideas to accelerate progress and solve real world problems by creating transformative solutions that enable an autonomous future that benefits everyone.

Augmentir will be part of a program aimed at advancing manufacturing using visualization and digital reality, and intelligence and automation. This current cohort’s theme builds on Hexagon’s commitment to accelerate innovation and drive the global shift to a new sustainable way of operating. Sixth Sense will see a focus on the following areas of emerging technology: digital twin innovations, metaverse factory design, predictive and prescriptive intelligence, and autonomous and sustainable manufacturing operations.

Augmentir was selected due to our ability to shape the next generation of manufacturing solutions that will not only boost performance but benefit people and the planet. Augmentir’s Smart Connected Worker solution reduces the time needed to onboard new workers and guides workers of all skill levels. The software helps workers to do their job safely and correctly, mitigating the impact of workforce disruption.

By inviting the next generation of innovators to the table, Hexagon is sharing its resources and making connections that accelerate progress – pushing the boundaries of design, manufacturing, and engineering and starting to imagine a better future for the benefit of everyone.

Frost & Sullivan Names Augmentir the Leader on the Frost Radar™: Augmented Connected Worker Platforms, 2024

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The latest Frost & Sullivan Radar report recognizes Augmentir as the Leading Augmented Connected Worker Platform.

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Augmented Connected Worker (ACW) solutions revolutionize manufacturing and industrial operations and Augmentir is leading the way!

The recent Frost & Sullivan Radar report recognized Augmentir as the Leading ACW Solution with our AI-powered connected worker platform. AWC is a concept that combines the methodologies behind connected worker and augmented worker initiatives to provide a clearer, more accurate picture of what the future of manufacturing work looks like.

augmentir named the leader in frost radar for augmented connected worker platforms 2024

Read below to learn more about Augmentir in the Frost Radar report and how ACW technologies benefit both manufacturers and their workers alike.

The Frost & Sullivan Augmented Connected Worker Radar Report 2024

The Frost & Sullivan Radar Report, or Frost Radar™, is an analytical tool that benchmarks the future growth of leading organizations across multiple industries. Through careful selection and research across criteria that encompasses 2 major indices and 10 evaluation criteria, analysts select organizations that will be able to successfully support users into the future.

This edition of the Frost Radar, ranked Augmentir #1 out of all the ACW vendors. Augmentir empowers organizations to embrace Augmented Connected Worker initiatives through a comprehensive platform that combines connected worker and AI technologies to connect and support frontline workers like never before.

frost radar augmented connected worker platforms

As manufacturing workers become more interconnected, they can use AI tools in conjunction with smart connected worker solutions to gain insights that pinpoint areas with significant potential for improvement, this allows them to truly augment their workforces equipping them with the knowledge and abilities to complete their work safely and competently.

For more information on the Frost Radar, and the evaluation methodology used by Frost & Sullivan, click here.

Augmentir Ranked #1 Connected Worker Platform, Most Complete Solution on the Market

Frost & Sullivan has identified nine functionalities that are essential for a complete ACW solution.

  1. Knowledge and data management. The solution serves as a repository of knowledge.
  2. Work assistance and productivity. It provides digital tools to enhance frontline workers’ tasks, such as digital work instructions, digital Kanban boards, and navigation guidance.
  3. Seamless experience. The solution must be easily accessible from available devices (phones, tablets, wearables) to integrate seamlessly into everyday operations.
  4. Skills management. This serves as an extension for learning management systems (LMS) and provides supervisors and plant managers the necessary tools to upskill the workforce.
  5. Channel for communication. The solution offers native features to enable collaboration across operations, such as remote assistance, multi-site or multi-team workflows, and news feeds.
  6. Reporting and analytics. This refers to pre-built dashboards with workforce and task execution data. The ACW platform can also provide tools for configuring custom dashboards and integrating data from other systems.
  7. Integrations. The solution comes with a variety of pre-built connectors and tools to easily build new integrations to common systems.
  8. Platform capabilities. NC and LC development environments allow the building of digital procedures, workflows, training programs, and dashboards. Standard templates are available to accelerate time to value and the default deployment option is cloud-based.
  9. Integrated AI. The solution leverages AI in one or more ways. AI-enabled features include predictive maintenance, automatic creation of workflows/digital work instructions/troubleshooting procedures based on video or worker input, automatic analysis and optimization recommendations for processes, AI-powered search engines, copilots, live translations, and more.

Frost & Sullivan ranked Augmentir as a Leader in both innovation and growth within the ACW solution landscape.

According to Frost & Sullivan:

Augmentir offers one of the most comprehensive ACW solutions in the market. Its new AI copilot sets it apart from most other products in the market by covering a variety of use cases. The company’s plans to leverage engagement data from the workforce is a unique initiative in the current market. All these factors contribute to making Augmentir the leader in the Frost Radar Innovation Index.

Augmenting Frontline Workers with an AI Platform for Connected Work

Manufacturing is uniquely situated as an industry to benefit from Augmented Connected Worker solutions leveraging AI-powered connected worker technology for process improvements, quality, management, enhanced training, and more. ACW initiatives facilitate faster onboarding, increased workforce flexibility, and the retention of essential knowledge.

augmentir connected worker platform

AI – including generative AI tools, software, and assistants – plays a crucial role in ACW initiatives, addressing overarching trends like skills variability and the loss of tribal knowledge within the workforce. It serves as the cornerstone for implementing data-driven improvements in operational performance and continuous enhancement.

At Augmentir, we believe that a connected worker platform’s purpose goes beyond just delivering instructions and remote support; it should continually optimize the entire connected worker ecosystem and augment the capabilities of frontline workers. With this in mind, we introduced Augie™ – our generative AI assistant for industrial work, in early 2023.

With Augie, manufacturers can unlock previously untapped potential in their frontline personnel and operations. Our recent expansion and enhancements now offer the first-ever suite of dedicated GenAI assistants for manufacturing enterprises covering anything from Troubleshooting, Operations, and Data Insights, to Content Creation and even GenAI-as-a-Service.

Interested in learning more?

If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform enables Augmented Connected Worker initiatives to improve safety, quality, and productivity across your workforce, schedule a demo with one of our product experts.

 

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Get in Touch for a Personalized Demo
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