{"id":13347,"date":"2023-03-14T03:05:06","date_gmt":"2023-03-14T03:05:06","guid":{"rendered":"https:\/\/859d8ecf458f6d83d764057ecad8de97\/?p=13347"},"modified":"2025-05-27T16:10:51","modified_gmt":"2025-05-27T16:10:51","slug":"the-human-side-of-ai-supporting-workers-to-reduce-employee-burnout","status":"publish","type":"post","link":"https:\/\/www.augmentir.ai\/fr\/blog\/the-human-side-of-ai-supporting-workers-to-reduce-employee-burnout","title":{"rendered":"Le c\u00f4t\u00e9 humain de l\u2019IA\u00a0: aider les travailleurs \u00e0 r\u00e9duire l\u2019\u00e9puisement professionnel"},"content":{"rendered":"<p>Le travail industriel s\u2019accompagne d\u2019une immense quantit\u00e9 de stress. Sans fournir au travailleur le niveau de soutien appropri\u00e9, ce stress peut entra\u00eener une augmentation des erreurs, de mauvaises performances au travail et, \u00e9ventuellement, l&#039;\u00e9puisement professionnel des employ\u00e9s. R\u00e9cemment, Gallup <a href=\"https:\/\/www.gallup.com\/workplace\/406232\/uncomfortable-necessary-conversations-burnout.aspx\" target=\"_blank\" rel=\"noopener\">signal\u00e9<\/a> que 76% des employ\u00e9s connaissent une forme d&#039;\u00e9puisement professionnel. Cela affecte non seulement les performances et la productivit\u00e9, mais bien plus encore, y compris l&#039;engagement et la r\u00e9tention des employ\u00e9s.<\/p>\n<p><img decoding=\"async\" class=\"mobile-only aligncenter wp-image-13348 size-full\" src=\"https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/human-side-of-ai.jpg\" alt=\"\u00e9puisement professionnel des employ\u00e9s\" width=\"1200\" height=\"630\" srcset=\"https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/human-side-of-ai.jpg 1200w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/human-side-of-ai-300x158.jpg 300w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/human-side-of-ai-768x403.jpg 768w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/human-side-of-ai-18x9.jpg 18w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/human-side-of-ai-705x370.jpg 705w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>Pour compenser l&#039;\u00e9puisement professionnel des employ\u00e9s, les managers doivent viser \u00e0\u00a0:<\/p>\n<ul>\n<li>R\u00e9duire le stress des employ\u00e9s<\/li>\n<li>Supprimer les obstacles en s&#039;assurant que leurs travailleurs disposent des outils appropri\u00e9s pour accomplir leurs t\u00e2ches<\/li>\n<li>Veiller \u00e0 ce que les travailleurs correspondent bien aux comp\u00e9tences requises pour le travail qu&#039;ils effectuent<\/li>\n<li>Donnez aux travailleurs leur mot \u00e0 dire sur la fa\u00e7on dont le travail est effectu\u00e9<\/li>\n<li>Donner aux travailleurs les moyens de croire que le travail qu&#039;ils font est valoris\u00e9 et important<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"inline-image-60 aligncenter wp-image-13350 size-full\" src=\"https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow.png\" alt=\"route pour couler\" width=\"900\" height=\"1080\" srcset=\"https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow.png 900w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-250x300.png 250w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-768x922.png 768w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-10x12.png 10w, https:\/\/www.augmentir.ai\/wp-content\/uploads\/2023\/03\/forrester-road-to-flow-588x705.png 588w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p>Dans un Gallup 2022 <a href=\"https:\/\/www.gallup.com\/workplace\/349484\/state-of-the-global-workplace.aspx\" target=\"_blank\" rel=\"noopener\">sondage<\/a>, 79% des employ\u00e9s ont r\u00e9pondu qu&#039;ils n&#039;\u00e9taient pas engag\u00e9s au travail, ce m\u00eame sondage a r\u00e9v\u00e9l\u00e9 que la plupart des employ\u00e9s ne trouvent pas leur travail significatif et n&#039;ont pas d&#039;espoir quant \u00e0 leur carri\u00e8re.<\/p>\n<p>Pour soutenir les employ\u00e9s et lutter contre l&#039;\u00e9puisement professionnel, il n&#039;existe pas de solution universelle. De nombreuses organisations se rendent compte qu&#039;adopter la m\u00eame approche pour les employ\u00e9s de bureau ne r\u00e9pond pas aux besoins multiples et sp\u00e9cifiques des employ\u00e9s de premi\u00e8re ligne. Les managers doivent garder ces besoins \u00e0 l&#039;esprit pour lutter contre l&#039;\u00e9puisement professionnel, le d\u00e9tecter et le stimuler. <a href=\"https:\/\/www.augmentir.ai\/fr\/resources\/employee-engagement-in-manufacturing\">l&#039;engagement des employ\u00e9s dans le secteur manufacturier<\/a>.<\/p>\n<p>L&#039;intelligence artificielle (IA) et la technologie bas\u00e9e sur l&#039;apprentissage automatique combin\u00e9es \u00e0 une approche centr\u00e9e sur le travailleur peuvent \u00eatre extr\u00eamement utiles \u00e0 cet \u00e9gard, en tenant compte de l&#039;\u00e9l\u00e9ment humain dans les op\u00e9rations industrielles tout en tirant parti des innovations.<\/p>\n<h2>Utiliser l&#039;IA pour am\u00e9liorer l&#039;exp\u00e9rience des travailleurs et r\u00e9duire l&#039;\u00e9puisement professionnel<\/h2>\n<p>En utilisant les capacit\u00e9s de <a href=\"https:\/\/www.augmentir.ai\/fr\/glossary\/what-is-a-connected-worker-platform\">plateformes de travail connect\u00e9es<\/a> et l&#039;IA, les entreprises peuvent adopter une approche proactive pour r\u00e9duire le stress et pr\u00e9venir l&#039;\u00e9puisement professionnel des employ\u00e9s.<\/p>\n<p>L&#039;essor fulgurant des outils d&#039;IA tels que ChatGPT et le traitement du langage naturel a suscit\u00e9 un regain d&#039;int\u00e9r\u00eat pour tout ce qui concerne l&#039;IA et bien qu&#039;il ne s&#039;agisse pas d&#039;une panac\u00e9e, l&#039;IA a le potentiel d&#039;\u00eatre extr\u00eamement efficace pour aider les travailleurs \u00e0 acc\u00e9der aux informations et \u00e0 les soutenir. besoin au travail, ainsi que pour pr\u00e9dire, d\u00e9tecter et r\u00e9duire l&#039;\u00e9puisement professionnel. En prenant des donn\u00e9es hautement granulaires sur les travailleurs connect\u00e9s et en utilisant l&#039;IA pour filtrer les portions inutiles, les op\u00e9rations industrielles sont en mesure non seulement d&#039;am\u00e9liorer les t\u00e2ches et la productivit\u00e9, mais aussi de mieux soutenir et responsabiliser les travailleurs de premi\u00e8re ligne. Les organisations peuvent utiliser <a href=\"\/fr\/ai-innovations\">L&#039;IA pour s&#039;engager<\/a> employ\u00e9s par :<\/p>\n<ul>\n<li>Cr\u00e9er des points de contact de communication et rationaliser la communication<\/li>\n<li>Appariement des travailleurs et des t\u00e2ches en fonction du niveau de comp\u00e9tence<\/li>\n<li>Sugg\u00e9rer des opportunit\u00e9s de formation et de certification pour les travailleurs en perfectionnement<\/li>\n<li>Cr\u00e9ez des chemins de r\u00e9troaction afin que les employ\u00e9s aient leur mot \u00e0 dire sur la fa\u00e7on dont les t\u00e2ches sont accomplies<\/li>\n<\/ul>\n<p>Pour compl\u00e9ter les plates-formes d&#039;IA et de logiciels, les organisations peuvent mettre en \u0153uvre d&#039;autres outils tels que des appareils portables, des applications de sant\u00e9 mentale, etc., pour contribuer aux efforts d&#039;engagement. Trouver le bon \u00e9quilibre et la bonne combinaison est essentiel pour l&#039;\u00e9change de connaissances et la conversation, ce qui rend les employ\u00e9s plus engag\u00e9s au sein de l&#039;\u00e9quipe.<\/p>\n<h2>L&#039;\u00e9l\u00e9ment humain<\/h2>\n<p>Il est important de tirer parti des nouvelles technologies et de les mettre en \u0153uvre l\u00e0 o\u00f9 c&#039;est n\u00e9cessaire, mais la technologie en elle-m\u00eame n&#039;est pas la solution. Il est essentiel de trouver un \u00e9quilibre entre l&#039;int\u00e9gration de la technologie et une approche ax\u00e9e sur les travailleurs et il est primordial que les v\u00e9ritables besoins de la main-d&#039;\u0153uvre ne soient pas oubli\u00e9s. Bien que l&#039;intelligence artificielle et la technologie bas\u00e9e sur l&#039;apprentissage automatique puissent aider \u00e9norm\u00e9ment \u00e0 d\u00e9tecter et \u00e0 r\u00e9duire l&#039;\u00e9puisement professionnel des employ\u00e9s, elles ont leurs limites et ne peuvent pas faire grand-chose. La technologie ne peut pas remplacer la fa\u00e7on dont les travailleurs se sentent et comment ils interagissent avec la direction au quotidien. Et en fin de compte, l&#039;IA ne peut que renforcer les employ\u00e9s et doit \u00eatre utilis\u00e9e pour les responsabiliser, jamais pour les remplacer.<\/p>","protected":false},"excerpt":{"rendered":"<p>L&#039;IA et la technologie des travailleurs connect\u00e9s aident les gestionnaires de premi\u00e8re ligne \u00e0 lutter contre l&#039;\u00e9puisement professionnel des employ\u00e9s et \u00e0 am\u00e9liorer l&#039;engagement et la r\u00e9tention.<\/p>","protected":false},"author":1,"featured_media":13348,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[4],"tags":[48,133,131,104,132,50],"class_list":["post-13347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-ai","tag-chatgpt","tag-employee-burnout","tag-employee-engagement","tag-job-retention","tag-manufacturing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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